Summary:
Built to sell - Creating a business that can thrive without you
2nd January 2016
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Many small business owners start a business with the idea of greater freedom in mind, yet end up chaining themselves to something that takes even more dedication than a regular job.
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This book discusses the dos and don'ts that business owners need to be conscious of in order to create a business that is independent of its owner(s) in order to be able to sell it. It does so in an easy to read format that's a bit of a gimmick – a fictional story illustrating the authors points. Like most business books, the core idea isn't that hard to explain. the book even includes a handy summary of the main points, which I'll paraphrase here:
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Focus on one thing you can do really well; even a service business can be 'productised' by creating a standard service that is the focus of the business.
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If your business revolves around one or two key clients, the risk inherent in that approach will lower the value or scare of potential buyers completely.
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Put a process in place, from sales through production.
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Don't "be" your company. If the company is all about you, what's a potential buyer really getting if you sell it and leave?
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By focusing on products, you can charge up front rather than having poor cash flow. If you pay people to work on a project for 3 months, and don't get paid for another month, you are, by the end, out 4 months salary while waiting for the payment.
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Say no to projects outside the scope of your business. Only by focusing narrowly can you really excel at what you do.
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Spend time doing some research and calculations to estimate your potential market size; buyers will want to know this.
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If you have a business that has sales people, hire at least two so that they'll compete with one another.
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You want people who are good at selling products, not services; the latter will want to tweak your offering for each and every client, rather than selling it as-is and trying to find how it can meet the customer's needs that way, which is the best strategy for a product.
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If you were previously running a more 'generic' services company, and you switch to a more productised approach, be prepared to take a hit the year when you switch.
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Potential acquirers will want to see at least a couple of years of steady growth with the new model after making the switch.
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If you grow, you'll need a management team that can work without you. Put an incentive system into place to reward their loyalty and results.
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When looking for an adviser to sell your company, aim for one where you will not be the largest or smallest client.
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If your adviser really only has one company in mind to sell yours to, they may be trying to sell you off cheap as a favor.
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Consider how much you could grow with the resources of a buyer. Think big, and show them what kind of growth could happen with the right backing.
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Think and speak like a product business with 'customers' rather than 'clients'.
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